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Frequently asked questions from people looking to achieve

better remote communication

How is a user licensed?

Each user is mapped to an active directory ID or user ID such as an email address.

Can we have custom retention schedules?

Dedicated enterprise tenants can leverage custom retention schedules.

Can we host our own tenant?

Customer hosted tenants are available with the support of our professional services team. Please contact us to discuss your unique requirements.

Who needs a license to participate?

Internal and external users need an account to participate. Each external organization receives up to 10 users at no cost.

What are your support hours?

Standard support is available from 8-5 PST. Global 24/7 support options are also available with our enterprise license.

What partnership options do you offer?

We offer aggressive technical alliance, referral, reseller, and OEM partnership options.

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