Soundbite™ is built with a decade of enterprise class cloud technology knowledge, an approach emphasising defense-in-depth, and the security backing of Microsoft.
Born in the Cloud
Our “Born-in-the-Cloud” approach is focused on levraging the best-in-breed azure features to deliver scalability and security.
GDPR & Data
When you on-board with Soundbite™ , you will select compliant regions from Azure’s ever-growing list of locations, including a safe fallback location for Geo-redundancy of their SQL Database.
This ensures you are in control of the jurisdiction for your data.
Storage accounts (Table and Blob) and SQL instances are one-per-organization, providing data segregation for each customer.
Storage accounts (Table and Blob) and SQL instances are encrypted at rest and in transport.
Connection strings and other keys are stored either securely in the service itself or centralized into Azure Key Vault
This data is handled using best practices, including not storing where possible, anonymizing where possible, encrypting always, and ensuring more than one component of the system must be compromised before the information would be human-readable
SQL databases are geo-redundant with a secondary in another region (except where prevented by data privacy) and support 30-day point-in-time restore with a long-term retention policy for 3 years.
For more information of Microsoft’s approach to security, privacy, compliance, and transparency in their cloud services, please visit the Microsoft Trust Center. For a full list of compliance capabilities in Microsoft Azure that are harnessed by Soundbite, including operations on Government Regions, check out Microsoft Azure Compliance. While our chosen use of largely managed services and PaaS capabilities means individual hardware failures are abstracted away, it’s still possible for a whole tenant or region to be impacted due to catastrophe. In this event, we have the following recourse: