Invest 2-Minutes Per Month with Soundbite to Boost Employee Engagement

Internal & Front Line Communications Case Study

Mid America Specialty Services is your nationwide source for architectural renovations, repairs, and custom maintenance plans. Services are performed by operations and administrative experts.

Soundbite on mobile screenshots

Increased employee engagement

INDUSTRY

   TEAMS    

TECHNOLOGY

Construction

CEO, HR, & Finance

Soundbite + Microsoft Teams

Target project outcome:

Challenge

Mid America Specialty Services is a full-service commercial restoration provider with 11 offices throughout the United States.

One of the main challenges with growth was the ability to effectively communicate the company’s purpose, updates, and goals with all employees.

Solution

For Mid America Specialty Services, 60% of their workforce is not connected to Microsoft 365.

So, the traditional way of sending out messages via email meant that 60% of their employees would not know what’s going on in their company.

They chose to partner with Soundbite as it was a simple way for them to reach all their employees through Soundbite for Microsoft Teams and an easy to use web app for both smart and basic phones.

Soundbite in mobile screens

Results

Since Mid America Specialty Services started using Soundbite, they noticed their employee engagement increased dramatically.

Their employees who once felt disconnected from the company love the weekly updates from the CEO, Brandon Donat, the HR department, and payroll about important information.

"We've truly appreciated our partnership with soundbite and are looking forward to many years ahead with them."

Brandon Donat

CEO at Mid America Specialty Services